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How We Handle Your Privacy

Your account information and payment details stay secure on app slot. We explain exactly what data we collect, how we use it, and the choices you have.

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app slot How We Handle Your Privacy
REACH OUR TEAM

Privacy Questions – Get in Touch

Email Support Write to [email protected] with any privacy concern.
In-App Message Open your app slot account, navigate to Settings > Support, and submit your privacy…
Account Dashboard Players in Makassar and across Indonesia can access their data request form under Settings…
HOW WE PROTECT

Data Security and Account Safeguards

Encrypted Payment Flow

Your DANA, OVO, GoPay and QRIS transactions are encrypted end-to-end. We never store your full payment credentials on our servers; only tokenised references for faster future deposits.

Cookie and Tracking Policy

We use session cookies to keep you logged in and functional cookies to remember your game preferences and language. We do not use tracking cookies to follow you off-site. You can disable non-essential cookies in Settings > Privacy.

Account Verification

We verify your identity using your registered email, phone number, and optional two-factor authentication. This protects your account from unauthorised access and ensures payouts go to the right person.

Data Retention Schedule

Active account data is kept for your membership duration. Closed accounts retain transaction history for 7 years for compliance and dispute resolution, then are purged securely.

Third-Party Partners

Payment processors, identity-verification vendors and analytics services may access your data only as needed to provide their service. Each partner signs a data-protection agreement with app slot.

Data Subject Requests

You can request a copy of all your personal data, correct inaccuracies, or ask us to delete your information where legally permitted. Submit via [email protected] and we confirm receipt within 2 business days.

Privacy Policy Frequently Asked

We collect your name, email, phone number, date of birth, and payment information when you open an account. We also log your login history, game activity, device type, and IP address for security and fraud prevention. This data helps us verify your identity and process your deposits and withdrawals correctly.

DANA, OVO, GoPay and QRIS transactions are encrypted with SSL technology and processed through secure payment gateways. We never store your full card or bank details; instead, we use tokenised references. Each deposit and withdrawal is verified and logged in your transaction history.

We do not sell your personal data. We may share minimal information with payment processors, identity-verification providers, and law-enforcement bodies where local law requires it. All partners sign strict confidentiality agreements. You can request details about any data sharing by emailing [email protected].

Active account data is retained while your membership is open. After account closure, we keep transaction records for 7 years for regulatory compliance and dispute resolution, then securely delete them. You can request earlier deletion where local law permits.

You have the right to access, correct, or delete your personal data where local law permits. You can also withdraw consent for marketing emails and request a copy of all your account information. Contact [email protected] to exercise these rights; we respond within 5 business days.

We use session cookies to keep you logged in and functional cookies for your preferences and language settings. These are essential for the app to work. You can disable non-essential cookies in Settings > Privacy. Disabling them may slow some features.

Contact [email protected] immediately with details of the activity. We investigate within 24 hours and take steps to secure your account, verify your identity, and reverse any unauthorised transactions. Enable two-factor authentication in Settings to reduce this risk going forward.

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